What our customers say

Easy to work with, a high-quality product that requires very little time or effort to enable.

MailRoute has delivered exceptional performance across every aspect of our deployment, from reliability and customer support to overall service quality. Compared to our previous email security solution, MailRoute's management overhead is dramatically lower, the migration was straightforward and well documented, and we found that the extensive tuning required by our previous platform simply wasn't necessary. The transition was smooth, and the ongoing administration has been remarkably easy.

I am a security architect, offsec practitioner, and have been in the security game for over two and half decades. Our company, Semper Victus, operates as a high-end consultancy solving problems and building things often in the far reaches of “greenfield” for enterprise clients and world-class universities. We focus on healthcare and financial services in our commercial efforts, with non-commercial work supporting academia, non-profits, and USG efforts. Everywhere we go, regulatory compliance and operational security are prevalent, and the criteria for compliance are getting stricter by the day. We've been a MailRoute customer for years, and recommending it for adoption by clients all the way through. What started as a pure technical proficiency play grew into a happy business relationship wherein MailRoute is constantly expanding the back-end functionality and front-end access to it, driven by customer demand, and keeping true to their philosophy of simplicity. Customers don't need a consultant priced like a good lawyer to manage their filters and policies, deal with turnover, and access their quarantine even in complex industries such as healthcare marketing. On the rare occasion when we need to interact with support, responses are rapid, effective, and honest. MailRoute services are priced so as not to break the piggy bank of your kids' lemonade stand, and scale up to enterprise flow and filter requirements as the business grows up.

MailRoute has saved my bacon more than once by queuing our email and helping me resolve config issues. I've always received fast, expert support when needed. The service has been extremely reliable and has evolved steadily to counter new spam and malware threats. We moved operations to Google Apps, but MailRoute remains a key component of our layered protection.

Customer service is responsive and thorough, many times stepping way outside the box to help us!