Simple, transparent pricing
Per user, per month. Aliases and distribution lists are free. No hardware, no hidden fees, no seat minimums, no long-term contracts.
Choose your service
Hosted Basics
$5/user/mo
Email hosting + security for small business
- ✓50GB mailbox storage
- ✓Full IMAP/POP3 access
- ✓Webmail access
- All Basics filtering features:
- ✓Inbound & outbound security
- ✓Content filtering & DKIM signing
- ✓Quarantine notifications
- ✓Configurable quarantine access
- ✓Traffic & delivery reports
- ✓Real-time mail logs
- ✓O365 & Google migration support
- ✓Online help desk
Hosted Enterprise
$6/user/mo
Complete email with premium tools & support
- Everything in Hosted Basics, plus:
- ✓Phone support
- ✓LDAP/AD sync & API
- ✓SSO
- ✓White-glove migration
- ✓Continuity & disaster recovery
- ✓Email forwarding
- ✓Autoresponders
Hosted Enterprise U.S.
$7/user/mo
US-only hosting, ITAR & HIPAA
- Everything in Hosted Enterprise, plus:
- ✓US-based datacenters only
- ✓US-citizen only account access
- ✓ITAR compliant
- ✓HIPAA ready (BAA available)
- ✓NIST 800-171 certified
Additional storage beyond 50GB: $0.25/GB/month
MSPs and resellers: wholesale hosting from $2.25/user/month. 25% discount, consolidated billing.
No sales process. Unless you want one.
The prices above are the prices. Nothing is hidden behind a “request a quote” form, and there’s no demo you have to sit through to find out what MailRoute costs. Start your free trial entirely online and you may never need to talk to us at all.
Want a human first? A real person answers questions at any plan level before you commit. Enterprise customers get phone support and white-glove migration. Self-serve or hands-on, it’s your call.
Running an association or alumni program?
MailRoute Email Identity is a separate product with its own pricing — a flat monthly rate by member count, not per user — for giving every member a branded address without hosting mailboxes. See Email Identity pricing →
Compare plans
Every plan includes a free 30-day trial with full access. Hosted Mail plans include all features of the corresponding filtering plan, plus 50GB IMAP mailbox, webmail access, forwarding, and autoresponders.
| Feature | Basics | Enterprise | Enterprise U.S. |
|---|---|---|---|
| Email Security | |||
| Inbound spam & virus filtering | ✓ | ✓ | ✓ |
| Outbound filtering | ✓ | ✓ | ✓ |
| Content filtering | ✓ | ✓ | ✓ |
| DKIM signing | ✓ | ✓ | ✓ |
| Email continuity | — | ✓ | ✓ |
| Email forwarding | — | ✓ | ✓ |
| Authentication & Access | |||
| LDAP/AD sync | — | ✓ | ✓ |
| SSO | — | ✓ | ✓ |
| API access | — | ✓ | ✓ |
| Monitoring | |||
| Quarantine notifications | ✓ | ✓ | ✓ |
| Configurable quarantine access | ✓ | ✓ | ✓ |
| Traffic & delivery reports | ✓ | ✓ | ✓ |
| Real-time mail logs | ✓ | ✓ | ✓ |
| Integration | |||
| Office 365 integration | ✓ | ✓ | ✓ |
| Google Workspace integration | ✓ | ✓ | ✓ |
| Any SMTP mail server | ✓ | ✓ | ✓ |
| Support | |||
| Online help desk | ✓ | ✓ | ✓ |
| Phone support | — | ✓ | ✓ |
| White-glove migration | — | ✓ | ✓ |
| Compliance | |||
| US-only datacenters | — | — | ✓ |
| US-citizen only access | — | — | ✓ |
| ITAR compliant | — | — | ✓ |
| HIPAA ready (BAA available) | — | — | ✓ |
| NIST 800-171 certified | — | — | ✓ |
Frequently asked questions
How do I pick the best plan?+
First, choose your service. Email Filtering protects the mail server you already run; Hosted Mail is a complete email host with that same security included. Within filtering, there are three tiers: Basics covers solid inbound and outbound security; Enterprise adds phone support, LDAP/AD sync, SSO, email forwarding, and continuity; and Enterprise U.S. adds US-only datacenters with ITAR, HIPAA, and NIST 800-171 compliance. Hosted Mail offers the same three tiers, each adding a 50GB IMAP mailbox, webmail, forwarding, and autoresponders.
What counts as a billable user, and do you offer volume discounts?+
You’re billed per mailbox, per month. Aliases and distribution lists are free and do not count as users. There are no seat minimums and no long-term contracts. Larger organizations qualify for volume discounts: contact us for a quote. MSPs and resellers get a 25% partner discount with consolidated billing.
What is MailRoute Hosted Mail?+
Complete IMAP email hosting integrated with MailRoute security filtering. 50GB storage, webmail, forwarding, autoresponders. Pricing starts at $5/user/month. Each Hosted Mail plan includes all features of the corresponding filtering plan. See our Hosted Mail page for details.
Do I have to buy hardware?+
No. MailRoute is 100% cloud-based. There is no hardware to buy, install, or maintain. You change your MX records to point to MailRoute, and we handle the rest.
How does the free trial work?+
Every plan includes a free 30-day trial. No credit card required. You get full access to all features in your chosen plan. If you decide not to continue, your MX records revert and mail flows directly to your server again.
Do I have to talk to a salesperson?+
No. You can sign up and start your 30-day trial completely online, without ever talking to us. There's no quote form between you and the price, and no demo required. If you'd rather have a human walk you through it, you can talk to a real person before you buy at any plan level. Self-serve or hands-on, it's your call.
Do you offer Reseller accounts?+
Yes. MSPs and resellers get a 25% discount, consolidated billing, API access, and multi-tenant management. See our partner program for details.
Once I sign up will there be any disruption?+
No. Setup is a simple MX record change. Mail continues to flow during the transition. There is no downtime and no disruption to your users. Most customers are fully protected within 5 minutes.
Do you offer global services?+
Yes. MailRoute serves customers worldwide with geo-distributed datacenters. Our Basics and Enterprise plans are available globally with 99.999% uptime SLA.
Do you offer US-only services?+
Yes. Our Enterprise U.S. plan uses exclusively US-based datacenters with US-citizen only account access. This plan meets International Traffic in Arms Regulations (ITAR), HIPAA (Business Associate Agreement available), and NIST 800-171 requirements.
We needed ITAR-compliant security and found MailRoute. Simple and modern UI. Easier to use than SolarWinds and Proofpoint. Top notch support. Great pricing.
Randy Lefebvre
Sr Project Engineer, GIRD Systems